Front Desk Associate at Valley Oxygen LLC
Salem, Missouri, United States -
Full Time


Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Reservation Management, Communication Skills, Interpersonal Skills, Microsoft Word, Microsoft Excel, Microsoft Outlook, Room Master System, Cash Handling, Conflict Resolution

Industry

Description
Montauk Lodge, LLC   Montauk Lodge in the spectacular setting of Montauk State Park is one of the state's most popular locations to fish for rainbow trout. Montauk Lodge offers quaint cabins for lodging guests, resort style guest rooms, retail gift sales, restaurant dining, and wonderful trails to walk. Who wouldn't want to experience this rustic adventure? This is a seasonal role with an estimated start now and an anticipated end date of in October 2026 Front Desk Associate Responsibilities: * In a professional and accurate manner, provide relevant information for all guest tours and company-sponsored programs relating to the Park * Continually present guest programs with a positive and pleasant demeanor to enhance the guest experience * Efficiently and professionally handle guest reservations and room assignments, accommodating special requests whenever possible, in a manner consistent with the company’s rate structure and policies * Respond calmly and professionally to all guest complaints resolving issues as appropriate and escalate to management when necessary * Keep front and back office areas organized and clean * Communicate with emergency responders, when necessary, in a calm and effective manner * Prepare daily deposit, drop receipts and follow all company cash handling procedures * Assist other team members by sharing knowledge of Park and surrounding area * Other duties as may be assigned Position Requirements: * Provide excellent customer service to meet and exceed customer expectations * Present a positive image of the company in an upbeat, professional manner * Ability to work a variety of day, night, weekend and holiday shifts * Ability to work independently * Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles * Basic computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system Knowledge and Experience: Education:       High school diploma or equivalent Experience:     Minimum 1 (one) year front desk/room registration experience                         National Park/Resort experience Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Responsibilities
The associate is responsible for managing guest reservations, room assignments, and providing information about park programs. They must handle guest complaints professionally and maintain organized office areas while following cash handling procedures.
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