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Front Desk Associates AM at True North Hotel Group Inc

Moscow, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Clerical Duties, Problem Solving, Communication, Hospitality, Reservations, Customer Support, Teamwork

Industry

Hospitality

Description

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Moscow, ID. We offer awesome benefits and a great family culture. RESPONSIBILITIES * Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas. * Responds to guest questions either in person or over the phone. * Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed. * Resolves guest problems/complaints. * Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing. QUALIFICATIONS * High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred. * Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. * Experience in hospitality is a plus. We look forward to hearing from you! True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information 3-11pm

Responsibilities

The Front Desk Associate greets guests, checks them into the hotel, and assists with their needs to ensure an enjoyable stay. Additional responsibilities include handling guest inquiries and performing clerical duties.