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Front Desk Associates at True North Hotel Group Inc

South Boston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Check-in Procedures, Room Key Issuance, Guest Assistance, Reservation Handling, Problem Resolution, Complaint Handling, Answering Phones, Taking Messages, Filing, Photocopying, Faxing, Mailing

Industry

Hospitality

Description

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in South Boston, VA. We offer awesome benefits and a great family culture. RESPONSIBILITIES * Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas. * Responds to guest questions either in person or over the phone. * Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed. * Resolves guest problems/complaints. * Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing. QUALIFICATIONS * High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred. * Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance. * Experience in hospitality is a plus. We look forward to hearing from you! True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Responsibilities

The Front Desk Associate will be responsible for greeting guests, checking them into the hotel, issuing room keys, and directing them to various areas. This role also involves responding to guest inquiries and assisting with reservations for dining, entertainment, and transportation.