Front Desk at Day Spa at Hand & Stone - 10740 Research Blvd - Austin, TX

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

0.0

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Teamwork, Organization, Attention To Detail, Communication, Positive Attitude, Administrative Tasks

Industry

Health;Wellness & Fitness

Description

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal, with more than 500 locations across the U.S. and Canada. As a leader in membership-based spa services, we pride ourselves on exceptional guest experience and a supportive team culture. Our Hand & Stone location by The Domain is seeking a Front Desk Associate to join our team. This role is the heartbeat of the spa—your energy and customer service will shape every guest’s experience from the moment they walk in. If friends describe you as the “energetic one,” or if you’re motivated by goals, teamwork, and personal success, you’ll fit right in. We can teach you the spa industry; what we need from you is your enthusiasm, professionalism, and people skills. We understand busy schedules, so we offer flexible shifts and a stable, welcoming environment. Whether you want full-time or part-time, we’re happy to explore a schedule that works for you. Responsibilities: Achieve membership sales goals Learn our service menu (training provided!) Deliver exceptional customer service and build lasting client relationships Communicate promotions, service options, and benefits Maintain spa cleanliness and presentation standards Bring a positive, upbeat attitude to each shift Answer phones, schedule appointments, and assist with administrative tasks Support the team with additional duties as needed What’s in it for you? Competitive Pay: Hourly wages plus commissions Fun Incentives: Sales contests and performance challenges Career Growth: Opportunities for rapid advancement, including management Continuous Training: We invest in your development Flexible Scheduling: Options that fit your lifestyle Supportive Environment: Professional, positive, and team-oriented Employee Discounts: On products, services, and gift cards Qualifications: High school diploma or equivalent At least 18 years old Strong organizational skills and attention to detail A reliable team player who can also work independently Benefits: Medical, Dental, and Vision 401(k) Supplemental Insurance Paid Vacation Free Training Discounts on services and products Flexible schedules Supportive, energetic team culture Competitive wages with multiple pathways for increased pay

Responsibilities

The Front Desk Associate will achieve membership sales goals and deliver exceptional customer service while building lasting client relationships. They will also maintain spa cleanliness and assist with administrative tasks.