Job Title: Front Desk Attendant – Hi-Way Bowl
Location: Sarnia, Ontario (On-site position – must be able to reliably commute or plan to relocate before starting)
Job Type: Part-time Expected Hours: 28–35 per week
Salary: From $17.50 per hour
Supplemental Pay: Tips
About Us: Hi-Way is a community-focused entertainment venue in Sarnia dedicated to providing a fun and welcoming atmosphere for families, friends, and bowling enthusiasts. We’re currently looking for a friendly, self-motivated Front Desk Attendant to join our team and be a face of our operation.
Job Summary: We are seeking a high-energy team member who is passionate about customer service and thrives in a busy, dynamic environment. As a Front Desk Attendant, you’ll be responsible for greeting guests, managing bookings, supporting lane operations, and helping to keep the facility clean and welcoming.

REQUIREMENTS:

• 1 year of customer service experience (required)
• Experience handling cash (preferred)
• Smart Serve certification (preferred)
• Ability to work nights, weekends, and holidays
• Strong communication skills and a team-player mindset
• Willingness to take initiative and stay productive during slower times

• Greet and assist guests as they arrive at the bowling center
• Manage reservations and lane assignments using our POS and lane management system
• Clean/change ball sweep brackets
• Answer incoming phone calls and provide accurate information about rates, availability, and events
• Dust lanes + Gutters, approaches, keeping foul line dust-free
• Handle payments and operate the point-of-sale system (cash, debit, and credit)
• Distribute, sanitize, and collect rental shoes
• Oil lanes with an oiling machine
• Clean and reset lanes between bookings, including wiping down seating, organizing bowling balls, and touchscreens.
• Keep ball returns clean
• Perform janitorial tasks such as mopping, sweeping, vacuuming, washing windows, and restocking washrooms
• Assist with song requests, occasional guest announcements, league announcementents, and basic guest support during league and party nights.
• Assist with weekly league introduction
• Maintain a friendly, professional attitude and support teammates across departments
• Assist bar and kitchen staff when needed