FIVE POINTS WASHINGTON SUMMARY:

Five Points Washington is a 143,000 sq/ft facility that houses a fitness center, two court gymnasium, family leisure and eight lane competition pools, 1,020 seat auditorium, banquet facility, meeting rooms, senior room and library.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

Under the supervision of the Member Services Manager of Five Points, the Front Desk Attendant/Shift Leader will be responsible for:

• Strong communication, organizational skills and strong commitment to Five Points’ mission/values
• Work cooperatively and harmoniously with people of all ages/economic levels in an enthusiastic and caring manner
• Ability to sell and promote memberships, programs and services
• Develop and maintain positive relationships with members/children and staff
• Assist in interviewing, hiring, training and evaluation of part-time staff supervised
• Perform all aspects of front desk, shift lead and clubhouse duties
• Assisting in ordering and inventorying clubhouse equipment, supplies and FD concessions
• Motivate, correction of performance and discipline of clubhouse, front desk and shift leader staff
• Make decisions, problem-solve and relate to policy using common sense and diplomacy
• Employee scheduling, training and assist in facilitating meetings
• Preparation of facility for programs, meetings, events and rentals
• Performing all other duties as assigned

MINIMUM QUALIFICATIONS:

• High school degree or equivalent
• One year of leadership experience in the customer service position
• Effective communication skills
• Ability to perform basic computer functions
• Ability to stand for extended periods of time
• Current CPR/AED and First Aid Certification (will certify the right candidate)

ROLE-SPECIFIC BENEFITS:

• Competitive wages offered
• $18.50 for Shift Leader shifts
• $17.00 for Front Desk Attendant shifts
• Free Five Points membership

Under the supervision of the Member Services Manager of Five Points, the Front Desk Attendant/Shift Leader will be responsible for:

• Strong communication, organizational skills and strong commitment to Five Points’ mission/values
• Work cooperatively and harmoniously with people of all ages/economic levels in an enthusiastic and caring manner
• Ability to sell and promote memberships, programs and services
• Develop and maintain positive relationships with members/children and staff
• Assist in interviewing, hiring, training and evaluation of part-time staff supervised
• Perform all aspects of front desk, shift lead and clubhouse duties
• Assisting in ordering and inventorying clubhouse equipment, supplies and FD concessions
• Motivate, correction of performance and discipline of clubhouse, front desk and shift leader staff
• Make decisions, problem-solve and relate to policy using common sense and diplomacy
• Employee scheduling, training and assist in facilitating meetings
• Preparation of facility for programs, meetings, events and rentals
• Performing all other duties as assigne