Front Desk Clerk at Hilton Grand Vacations

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English Language Proficiency, Multi-tasking, Prioritization, Customer Service, Checking In/Out Guests, Generating Folios, Payment Collection, Handling Requests, Restocking Supplies, Answering Phones, Directing Calls, Cash Transactions, Credit Card Transactions

Industry

Hospitality

Description

HGV Now Offering Daily Pay* Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are looking for a Front Desk Clerk to join our team at Downtown Nashville resort. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. Here’s why you will love It here: * Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! What will I be doing? As a Front Desk Clerk, you will be: * Greeting guests and owners on arrival. * Checking in/out guests. * Generating folios and collecting payments. * Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel. * Prepares and consistently restocks the front desk with supplies, including preparing arrival packets and area information. * Answering phones and directing calls. * Other duties as assigned. What are we looking for? * To fulfill this role effectively, you must possess the following minimum qualifications and experience: * Proficient English Language * Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. * 6-month Customer Service Experience * Open and flexible availability, including weekends and holidays. Preferred, but not required * Experience as a Front Desk/Guest Services Agent. * Cash/Credit card transactions. * Background in Resort Hospitality or related industries. Extraordinary People, Exceptional Benefits on Day One Health Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Responsibilities

The Front Desk Clerk will be responsible for ensuring every interaction with an owner or guest is positive, which includes checking them in and out of the property and responding to their requests. Key duties involve greeting guests, generating folios, collecting payments, managing service requests, and maintaining front desk supplies.