Front Desk Clerk at LIVINN HOTELS LTD

Burnsville, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

17.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Interpersonal Skills, Customer Service, Organizational Skills, Attention To Detail, Local Area Knowledge, Check In Procedures, Check Out Procedures, Handling Difficult Patrons

Industry

Hospitality

Description

Description LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH. The Front Desk Clerk will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. Full Time: 3 pm - 11 pm Thursday - Monday Starting Pay $17.00 per hour Benefits include Medical, Dental, Vision, PTO, 401k, Supplemental benefits LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcome all guests. Treat requests with professionalism, tact, and a courteous manner. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Attend meetings and training courses as required. Complete shift duties according to checklist Completes folding of laundry. Clean sheets, towels, blankets, bedspreads and anything else in the hotel that is washable. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations. Education and Experience: High school diploma or equivalency preferred. Must be able to pass background check. Physical Requirements: Prolonged periods of standing at the front desk and folding laundry. Must be able to lift up to 50 pounds at times. Willingness to work varying shift lengths depending on seasonal demands.

Responsibilities

The Front Desk Clerk will operate the front desk, assisting guests with inquiries and needs throughout their registration, stay, and checkout process. This role also involves maintaining the neatness of the lobby, performing administrative duties, and completing laundry tasks like folding sheets and towels.