Front Desk Clerk at LIVINN HOTELS LTD

Fridley, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

17.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Desk Operations, Guest Service, Registration, Checkout, Night Audit, Communication, Interpersonal Skills, Customer Service, Organizational Skills, Attention To Detail, Local Area Knowledge, Credit Card Settlement, Lifting

Industry

Hospitality

Description

Description LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH. The Front Desk Clerk/Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. Part Time up to 32 hours a week. Shifts: 3 pm - 11 pm and 11pm - 7 am. Must be available weekends. Starting Pay: $17.00 per hour, additional shift differential for overnight shift. Supplemental benefits available MN ESST applies LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements Duties/Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcome all guests. Treat requests with professionalism, tact, and a courteous manner. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Complete shift duties according to checklist Assist with laundry. Clean sheets, towels, blankets, bedspreads and anything else in the hotel that is washable. Process credit card settlement at daily (Night Audit) Process no show reservations. (Night Audit) Process audit (Night Audit) Process Cash Sheets (Night Audit) Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations. Education and Experience: High school diploma or equivalency preferred. Must be able to pass background check. Physical Requirements: Prolonged periods of standing at the front desk and folding laundry. Must be able to lift up to 50 pounds at times. Willingness to work varying shift lengths depending on seasonal demands.

Responsibilities

The Front Desk Clerk/Night Auditor will operate the front desk, assisting guests with inquiries during registration, stay, and checkout, while also performing essential night audit duties like processing settlements and audits.