Front Desk Clerk at LIVINN HOTELS LTD

Burnsville, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

17.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Verbal Communication, Excellent Written Communication, Excellent Interpersonal Skills, Customer Service Skills, Organizational Skills, Attention to Detail, Knowledge of Local Areas

Industry

Hospitality

Description

Description LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH. The Front Desk Clerk/Laundry Attendant will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform laundry duties as well as additional job-related responsibilities and duties as assigned and/or necessary. Part Time: Thursday - Sunday 3 pm - 11 pm Must complete laundry duties in addition to Front Desk. Starting pay $17.00. Supplemental benefits available 401k & matching Earned Safe and Sick Time LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements Duties/Responsibilities: Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout. Warmly and professionally welcome all guests. Uses “Magic Formula” when answering reservation inquiry phone calls. Treat requests with professionalism, tact, and a courteous manner. Ensures the lobby and shared areas are neat and orderly. Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events. Maintains knowledge of upcoming events, local area, and hotel offerings. Performs other related duties as assigned. Attend meetings and training courses as required. Maintain proper dress code and personal hygiene as listed in Company Guidelines Complete shift duties according to checklist Assist with or complete responsibility for laundry depending on location of laundry area. Clean sheets, towels, blankets, bedspreads and anything else in the hotel that is washable. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations. Education and Experience: High school diploma or equivalency preferred. Must be able to pass background check. Physical Requirements: Prolonged periods of standing at the front desk and folding laundry. Must be able to lift up to 50 pounds at times. Willingness to work varying shift lengths depending on seasonal demands.

Responsibilities

The Front Desk Clerk will operate the front desk and assist guests with inquiries during registration, stay, and checkout. This position also includes performing laundry duties and other job-related responsibilities as assigned.