OVERVIEW

We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional guest services and ensuring a welcoming atmosphere for all visitors. The ideal candidate will demonstrate excellent customer service skills. As the first point of contact for guests, you will play a key role in creating memorable experiences at our establishment.

SKILLS

• Experience working at the front desk will be good but not necessary.
• Exceptional customer service skills with a friendly attitude.
• Effective phone etiquette for handling calls professionally.
• Bilingual in English and Spanish is a must.
• Familiarity with phone systems and basic office software applications.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
  Join our team as a Front Desk Agent and contribute to creating an outstanding experience for our guests!
  Job Type: Full-time
  Pay: $17.00 - $18.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Greet visitors / customers upon arrival with a warm and friendly demeanor.
• Determine visitors needs and complaints with professionalism and courtesy.
• Direct visitors to the correct person or sales team member.
• Operate phone systems to manage incoming calls and relay messages promptly.
• Keep reception area clean & neat at all times.
• Maintain the office filing and scanning as instructed for customer’s invoices and vendors invoices.
• Assist with administrative tasks such as updating customer information, and maintaining records.
• Support all departments as necessary, especially the sales team and accounting as necessary.