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Front Desk Clerk/Sheraton Minneapolis West at Remington Hospitality
Minnetonka, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Check-in, Guest Check-out, Cash Handling, Reservation Management, Computer System Operation, Communication, Teamwork, Problem Solving

Industry

Hospitality

Description
What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. * Promptly, accurately and efficiently know how and where to post all charges. * Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. * Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. * Review any reservations with special requests and work to block rooms accordingly. * Have knowledge of hotel rates, discounts and how to handle each. * Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Qualifications What we are looking for * High work ethic and self-initiative * May be required to work varying schedules to include nights, weekends, and holidays * Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Responsibilities
The role involves cordially greeting guests, professionally managing check-in and check-out processes, and accurately posting all charges using the front office system. Responsibilities also include managing cash, credit card information, and handling reservations with special requests.