Front Desk Clerk: Skyline 12am - 8am Friday - Sunday at Foundation Communities Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

19.12

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Time Management, Human Relation Skills, Judgment, Self-Control, Communication Skills, Listening, Computer Use, Cell Phone Use, Receptionist Duties, Emergency Response, Report Preparation, Video Surveillance Monitoring

Industry

Non-profit Organizations

Description

Job Description Position Description: The Front Desk Clerk – 12:00 AM to 8:00 AM Friday - Sunday is responsible for the daily operations at supportive housing properties during evenings and weekends. This includes interacting with residents and guests, upholding community policies, customer service, some administrative/receptionist duties, as well as maintaining the safety of the community. The Front Desk Clerk represents Foundation Communities and is responsible for the property while on duty. This is an entry-level to mid-level position with opportunity for growth and development. Shifts depend on the need at various locations. The position is also able to pick up extra hours when available. Primary Duties/ Responsibilities * Fulfill office administrative and receptionist functions: answer phones, respond to property inquiries, respond to emails, etc. * Provide excellent customer service to resident population * Interact with residents to communicate rules as outlined in the lease and community policies * Respond to resident problems and emergencies as appropriate * Respond to emergency situations and contact appropriate authorities as needed * Prepare documentation such as incident reports and shift reports as needed * Monitor sign-in/sign-out process and verify photo identification for all guests * Input work orders as needed for unit repairs and other general needs * Monitor video surveillance system and report unusual activity * Ensure confidentiality of all resident records and information Minimum Requirements * High school diploma or GED * Must have reliable, dependable transportation in working condition * Exceptional interpersonal skills, time management and human relation skills * Ability to exercise good judgment and self-control * A demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors * Enthusiasm, good attitude, trustworthiness, personal integrity and honesty * Must be able to use a computer and cell phone * Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication. Must speak and write in English. Preferred Requirements * Bilingual (English, and Spanish, and/or Arabic, and/or Pashto) Working Conditions An occupational exposure to blood or other potentially infectious materials can be expected. May be asked to clean up bodily fluids with appropriate training and personal protective equipment provided. Physical Requirements Must be able to be in a sitting position for long periods of time, using a computer. Must be able to perform several rounds at the property. Must be able to walk up and down multiple flights of stairs daily. Must be able to lift up to ~30 pounds at a time. Compensation 19.12 /hr This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.

Responsibilities

The Front Desk Clerk manages daily operations at supportive housing properties during evening and weekend shifts, focusing on resident interaction, policy enforcement, and customer service. Key duties include administrative tasks, responding to resident issues and emergencies, preparing reports, and monitoring property security systems.