Front Desk Concierge, Regents La Jolla at PMP Management LLC

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Multi-tasking, Organizational Skills, Microsoft Office, Budget Understanding, Detail-oriented, Hospitality, Access Control, Package Management, Team Collaboration, Time Management, Report Writing, Resident Relations, Vendor Coordination

Industry

Business Consulting and Services

Description

Description Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Front Desk Concierge, Regents La Jolla, San Diego, CA. Part-time -Weekend shift available Thursday thru Saturday 9:30am - 6:30pm Who We Are Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below: Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement Who We’re Looking For PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Description: The Front Desk Concierge will work at the reception of a modern condominium community to assist the on-site management office with administrative responsibilities. This allows our General Manager to stay focused on their key objectives and offer a level of service, expertise, and knowledge that surpasses our client's expectations, putting people before profits. Duties & Responsibilities: Greet all residents and visitors, providing hospitality-like service. Interface with all residents and guests, providing on-going extraordinary service and ensuring questions and requests are addressed in a timely fashion. Serve as the primary layer for access control and key management. Assisting with homeowner and tenant package management. Work with the General Manager to provide regular and consistent communications to membership with community updates and events via newsletters, e-mail, mail, phone, etc. Address walk-up resident service requests. Answer all front-desk calls and address call-in resident service requests. Update the association website and portal, including both document folders and the community calendar, ensuring all information is up to date. Work with the General Manager to ensure all service requests are addressed in a timely manner, providing updates to the respective resident as necessary. Proactively reach out to owners regarding any non-compliance or delinquency matters. Work directly with on-site staff, vendors, and the Association Board of Directors to provide the support as necessary to ensure they’re able to meet their operational duties and obligations. Perform various other duties as assigned. Required Qualifications: 4-year college Degree preferred but not required 3-4 Years of experience in an administrative role Extraordinary customer service skills Ability to perform under deadlines and pressure combined with strong problem-solving skills Ability to multi-task in a fast-paced environment Exceptional writing and communication skills Proficient in Microsoft Office applications Proficient in reviewing and understanding budgets and financial statements Strong organizational skills An honest, responsible, optimistic, and enjoyable demeanor Able to carry and moving items up to 20 pounds Ability to build rapport with residents, team members, and vendors Requirements Schedule: Turs, Fri, Sat ( 9:30am - 6:30pm)

Responsibilities

The Front Desk Concierge will greet residents and visitors, providing exceptional hospitality service while assisting the on-site management office with administrative tasks. This role supports the General Manager by ensuring timely communication and addressing resident service requests.