JOB SUMMARY

We are seeking a highly organized and customer-focused Front Desk Concierge/Security to join our team. The ideal candidate will be the first point of contact for our residents, clients and visitors, providing a warm welcome and efficient service. This role involves managing front desk operations, handling inquiries, and ensuring a smooth flow of communication.

SKILLS

• Excellent verbal and written communication skills.
• Ability to multitask effectively in a fast-paced environment.
• A friendly demeanor with a commitment to providing exceptional service.
  Join our team as a Front Desk Concierge/Security where you can make a positive impact on our resident’s and clients’ experiences while developing your professional skills in a supportive environment!
  Job Types: Full-time, Permanent
  Pay: $17.20-$18.00 per hour

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Education:

• Secondary School (preferred)

Licence/Certification:

• Valid Security Licence (required)

Work Location: In person
Expected start date: 2025-02-0

• Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.
• Works independently, with minimized supervision.
• Assists in investigations, tape/log reviews for any unusual incidents.
• Helps Property Manager with any special requests, i.e. administrative work, mailings, etc.
• Demonstrates excellent customer service, communication and time management skills.
• Monitors Emergency Response System.
• Greets and directs residents, guests and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner
• Monitors and controls access to the building.
• Maintains daily log, records and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• Maintains guest privacy and organization reputation by keeping information confidential.
• Follows safety and access control procedures and maintains a safe work environment.