Front Desk Coordinator - Arrivé at Blanton Turner

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

24.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Attention to Detail, Hospitality, Microsoft Office Suite, Outlook, Relationship Building, Time Management, Organizational Skills

Industry

Real Estate

Description

Description Arrivé is seeking an energetic, customer-service oriented receptionist to join their team! Are you a natural-born helper with a sunny, can-do attitude? Do you have an eye for detail and a knack for building genuine relationships? If so, Blanton Turner wants to talk to you! As the Arrivé Front Desk Coordinator, you will be the first face visitors and residential tenants see when they enter the building. Representing a luxury brand, you'll ensure all interactions are positive and authentic. Your role will involve leveraging your customer service skills and problem-solving abilities with a will-do attitude. Additionally, you'll support the security and cleanliness of the building and assist with various projects as assigned. Learn more about Arrivé here: www.arriveseattle.com Benefits/The Good Stuff Wage: $20-24 per hour; DOE Schedule: Full-time; Sunday-Thursday 9 am to 5 pm Hours per week: 40 100% Employer Paid Medical, Dental, and Vision for Employees Short and Long Term Disability Life Insurance Employer Matched 401(K) PTO Plan, and Holidays Generous parental leave and family medical leave $75 Monthly Cell Phone Stipend Free Parking Community involvement Happy hours and team events Professional development A Day in the Life Display a warm, friendly, and professional greeting to all those entering the property. Answer the telephone in a friendly, professional manner. Interact daily with business partners, including all vendors and other personnel serving the property and its tenants. Respond promptly with accurate and thorough information according to specific requests. Follow security and emergency procedures as defined for the property. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make necessary notifications in accordance with operating procedures. Assist in marketing the property by coordinating residents’, tenants', and visitors’ needs—putting the customer first. Provide superior customer service at all times and continually review and improve customer service strategies. Maintain regular, effective communication with tenants. Assist the property team to prioritize, schedule, and monitor daily activities, service requests, inspections, and loading dock usage. Assist with day-to-day property management tasks to ensure a smoothly running building and happy tenants. Manage entry to the building for all vendors, residents, and visitors. Maintain and organize a large volume of package and mail deliveries. Light janitorial tasks and projects as assigned to ensure the lobby, mail room, and concierge closet are clean, organized, and maintained. Work independently without direction, complete follow-through on all assignments, and identify projects in areas needing improvement. Maintain a clean, organized work area. Communicate professionally, concisely, and accurately in person and in writing. Perform other duties as assigned. Requirements Prior front desk, concierge, customer service, or other hospitality experience is required. Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding. Ability to respond to common inquiries or complaints from clients, co-workers, and supervisors with a strong, professional, customer service-oriented attitude. Ability to respond to complaints from clients, co-workers, and supervisors with a strong, professional customer service-oriented attitude. Experience with Microsoft Office Suite and Outlook is desired. Strong knowledge of the surrounding area and recreational, hospitality, and business-related information. High school diploma or equivalent.

Responsibilities

As the Front Desk Coordinator, you will be the first point of contact for visitors and tenants, ensuring positive interactions. You will also assist with property management tasks and maintain security and cleanliness in the building.