FRONT DESK COORDINATOR at K2 Staffing LLC

Clermont, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception, Customer service, Office management, Scheduling, Data entry, Communication, Microsoft Office, Bilingual, Spanish, Detail oriented, Self-motivated, Clerical tasks, Filing, Phone etiquette, Safety procedures

Industry

Staffing and Recruiting

Description

At K2 Medical Research, we are transforming healthcare by delivering tomorrow’s treatments today. As a rapidly growing clinical research organization across Florida, Tennessee, and Rhode Island, we lead multiphasic trials in therapeutic areas ranging from neurodegenerative to cardiometabolic medicine. Our culture is grounded in clinical excellence and a patient-first mission. We are seeking mission-driven individuals ready to play a meaningful role in bringing life-changing treatments to the patients who need them most. K2 is seeking a Front Desk Coordinator/Office Manager to support our clinic out of Winter Garden, FL. This position's primary responsibility is greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities and other additional duties as assigned. Responsibilities may include but are not limited to: * Greet and welcome guests as soon as they arrive at the office. * Direct visitors to the appropriate person and office. * Answer, screen and forward incoming phone calls. * Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). * Provide basic and accurate information in-person and via phone/email. * Receive, sort and distribute daily mail/deliveries. * Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). * Order front office supplies and keep inventory in stock. * Update database. * Perform other clerical receptionist duties such as filing, photocopying, and faxing. * Additional duties as assigned. Knowledge, Skills, Abilities: * Ability to work Monday – Thursday 8am to 5pm. * Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality. * Ability to complete training and follow study protocol. * Flexibility and ability to prioritize and multi-task throughout the day. * Must be detail oriented, and self-motivated. * Excellent written and verbal communication skills. * Willingness to interact with a diverse patient population. * Proficiency with Microsoft office Products. Qualifications: * Must be Bilingual in English and in Spanish. * Minimum High School Diploma or equivalent. * Certified Clinical Research Coordinator (CCRC) is a plus! * Minimum of 1 year experience in a customer service-related position, preferably in a medical or health provider environment or equivalent combination of education and experience. At K2, we value our employees and their professional and personal needs, and support these through our benefit offerings: * Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs. * 401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested * PTO of 16 days per year, 17 days after the first year of FT employment * 9 paid Holidays K2 observes a four-day work week, Monday through Thursday, for full time employees. Fridays are non-working days unless required by business needs. Your growth and well-being are our priority. Our comprehensive benefits package for full-time employees includes medical, dental, and vision options, supplemental insurance plans, 401(k) with immediate employer match, generous paid time off, and paid holidays. Most notably, we support a healthy work-life balance through a four-day work week, consisting of 10-hour shifts from Monday through Thursday. Fridays are reserved only for critical business needs or administrative tasks; otherwise, they are your chance to kick-start your weekend. Join the K2 Family: Where Compassion and Connection Lead the Way! At K2 Medical Research, people come first and we're seeking warm, wonderful humans who effortlessly click with everyone, from our incredible patients to brilliant physicians and dedicated research staff. We are an equal opportunity employer. We celebrate what makes you uniquely you and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital, or veteran statuses. We value the differences among our team members and are committed to providing reasonable accommodations for qualified individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please contact Talent@k2med.com. We are here to ensure you have the support and tools you need to shine.

Responsibilities

The Front Desk Coordinator is responsible for greeting guests, managing incoming calls, and directing visitors within the clinical office. Additional duties include handling mail, maintaining office supplies, and performing general clerical tasks to support clinic operations.