Front Desk Coordinator at KC Fixture & Display, Inc.
Kansas City, Missouri, United States -
Full Time


Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Microsoft Office, Time Management, Detail-Oriented, Solution-Oriented, Verbal Communication, Written Communication, Interpersonal Skills, NetSuite, Multi-Line Phone System

Industry

Retail

Description
Description This position is the first point of contact for walk-in customers and call-in customers. This requires the appearance and personality of a welcoming greeter. Additionally, the position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes. Requirements: Answer, assist, and transfer as necessary all incoming phone calls in a welcoming and friendly manner. Greet visitors, determine nature and purpose of visit, notifies appropriate department, and directs visitors to specific destination. Performs routine administrative support tasks for a variety of internal functions dependent on the business needs, such as filing, printing, collecting, mailing, and distributing. Provide administrative support to Accounting and Claims departments. Assist sales with Online orders. Maintain merchandising standards of the Showroom floor. Direct deliveries and Freight carriers to appropriate warehouse. Other duties as assigned. Requirements Qualifications/Skills: Experience with NetSuite preferred Experience with a multi-line phone system preferred Action, detail-oriented, and solution-oriented Proficient at Microsoft Office (Outlook, Excel, Word) Efficient time management skills Strong verbal, written, and interpersonal skills Ability to learn and take initiative within the role Passion for Customer Service
Responsibilities
The Front Desk Coordinator serves as the first point of contact for customers, managing inquiries and directing visitors. Additionally, the role involves providing administrative support to various departments and maintaining showroom standards.
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