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Front Desk Coordinator at New York Family Dentistry
New York, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

18.0

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Scheduling, Check-Ins, Check-Outs, Answering Phone Calls, Patient Inquiries, Record Maintenance, Confidentiality, Team Coordination, Appointment Confirmation, Office Organization, Customer Service, Multitasking, Dentrix Ascend, Open Dental, Eaglesoft

Industry

Medical Practices

Description
Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience! Responsibilities: ✔ Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental). ✔ Handle check-ins and check-outs, ensuring all required paperwork is completed and filed correctly. ✔ Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability. ✔ Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy. ✔ Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow. ✔ Confirm appointments and provide pre- and post-treatment instructions to patients. ✔ Keep the front office organized and welcoming, ensuring a professional and friendly patient experience. Qualifications: ✔ High school diploma or equivalent. ✔ Experience as a dental receptionist or in a similar administrative role (preferred). ✔ Proficiency in dental office software (Dentrix Ascend, Eaglesoft, Open Dental). ✔ Strong communication and customer service skills, with a patient-first attitude. ✔ Excellent organizational and multitasking abilities to manage a busy front office. ✔ Ability to work collaboratively while independently handling patient interactions.
Responsibilities
The coordinator will manage all aspects of patient flow, including scheduling appointments, handling check-ins and check-outs, and responding to patient inquiries regarding treatments and office policies. They must also maintain accurate patient records and ensure smooth coordination with the clinical team.