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Front Desk Coordinator at New York Family Dentistry
New York, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

18.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Scheduling, Dental Scheduling Software, Check-Ins, Check-Outs, Phone Communication, Patient Inquiries, Patient Records Management, Team Coordination, Appointment Confirmation, Organizational Skills, Multitasking, Customer Service, Confidentiality, Dentrix Ascend, Open Dental, Eaglesoft

Industry

Description
Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience! Responsibilities: ✔ Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software (Dentrix Ascend, Open Dental). ✔ Handle check-ins and check-outs, ensuring all required paperwork is completed and filed correctly. ✔ Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability. ✔ Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy. ✔ Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow. ✔ Confirm appointments and provide pre- and post-treatment instructions to patients. ✔ Keep the front office organized and welcoming, ensuring a professional and friendly patient experience. Qualifications: ✔ High school diploma or equivalent. ✔ Experience as a dental receptionist or in a similar administrative role (preferred). ✔ Proficiency in dental office software (Dentrix Ascend, Eaglesoft, Open Dental). ✔ Strong communication and customer service skills, with a patient-first attitude. ✔ Excellent organizational and multitasking abilities to manage a busy front office. ✔ Ability to work collaboratively while independently handling patient interactions.
Responsibilities
The Front Desk Coordinator will manage patient scheduling, handle check-ins and check-outs, and maintain accurate patient records. They will also coordinate with the dental team to ensure smooth patient flow and provide pre- and post-treatment instructions.