Front Desk Coordinator at Southern California Reproducti

Santa Barbara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

31.0

Posted On

06 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multitasking, Organization, EMR/EHR, Insurance Verification, Billing Support, Appointment Scheduling, Patient Coordination, Patient Rooming

Industry

Medical Practices

Description

Southern California Reproductive Center (SCRC) Southern California Reproductive Center (SCRC) is a leading fertility clinic recognized for clinical excellence, compassion, and a deeply patient-centered approach to care. At SCRC, our work is purpose-driven—we help individuals and families navigate some of the most meaningful and emotional moments of their lives, and we do so in a supportive, collaborative environment that values every team member’s contribution. We are seeking a Front Desk Coordinator to serve as the welcoming face of our Santa Barbara clinic. This is a front desk–focused role that plays a critical part in shaping the patient experience, with light hands-on support assisting with patient rooming and exam room turnover. For someone who enjoys patient interaction, values teamwork, and wants meaningful, stable work in a respected healthcare organization, this role offers both purpose and variety. KEY RESPONSIBILITIES Front Desk & Patient Experience (Primary Focus) * Greet patients warmly and create a positive, reassuring first impression. * Check patients in and out efficiently and professionally. * Schedule, coordinate, and confirm appointments. * Answer phones, return messages, and provide clear information to patients. * Verify insurance, collect payments, and assist with basic billing support. * Maintain a clean, organized, and welcoming reception area. Clinic Support (Light Duties) * Escort and room patients as needed to support clinic flow. * Assist with exam room turnover between patient visits. * Collaborate with clinical staff to ensure an efficient, seamless patient experience. QUALIFICATIONS * Medical front desk, administrative, or healthcare experience preferred. * Strong customer service and communication skills. * Ability to multitask and stay organized in a fast-paced environment. * Calm, professional, and compassionate demeanor. * EMR/EHR experience is a plus. * Team-oriented with a willingness to assist where needed. SCRC is an equal opportunity employer committed to creating an inclusive, respectful, and supportive workplace.

Responsibilities

The Front Desk Coordinator manages patient check-ins, scheduling, and insurance verification to ensure a positive first impression. Additionally, the role provides light clinical support by escorting patients to rooms and assisting with exam room turnover.