Front Desk Coordinator at Spero Health, INC.

Zanesville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Medical Administration, Office Administration, Scheduling, Patient Care, HIPAA Compliance, Financial Summary, Team Collaboration, Record Keeping, Patient Hospitality, Communication, Organizational Skills, Multidisciplinary Coordination, Comfort Care

Industry

Medical Practices

Description

Description This position is for a Front Desk Coordinator who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you! The Front Desk Coordinator responsibilities include, but are not limited to the following: Answer phones with courtesy and professionalism Opening of clinic and greeting patients ensuring patient hospitality and cleanliness Providing comfort care to patients and significant other(s) Schedule follow-up appointments for patients face-to-face, via phone, and document in medical record Assuring cleanliness of front desk and lobby Patient flow coordination with all members of multidisciplinary team Maintain filing of patient records Proficient computer manageability for scheduling, changing or canceling appointments and required documentation Perform daily financial summary and balance of payments received Ordering, organizing and stocking of educational materials Collaboration with all members of the team to enhance patient experience and continuity of care Assisting the team in ensuring accountability of treatment program and patient compliance Assuring compliance with HIPPA and CFR 42 part 2 regulations Requirements Education: Graduation from an accredited high school or GED. Experience: Medical and office administration experience Customer Service experience with proven record of attention to details BENEFITS: Medical, Dental, and Health Savings Account Vision, Life and Disability insurance (100% Company Paid) Generous PTO and paid holidays 401(k) retirement program with company match Wellness Programs (Fitness Reimbursement & Smoking Cessation) Employee Assistance Program (EAP) Discounts via Tickets at Work LOAN FORGIVENESS PROGRAMS: Spero Health is a STAR (Substance Use Disorder Treatment and Recovery) approved organization. This means our clinicians will have access to help pay off federal student loans so they can focus on what they do best: patient care! Please see the website at https://bhw.hrsa.gov/funding/apply-loan-repayment/star-lrp CAREER DEVELOPMENT AND GROWTH Opportunities for growth - we encourage our teammates to consider new growth opportunities with us

Responsibilities

The Front Desk Coordinator is responsible for answering phones, greeting patients, scheduling appointments, and maintaining the cleanliness of the front desk and lobby. They also coordinate patient flow and collaborate with the multidisciplinary team to enhance patient experience.