Front Desk Coordinator at Waccamaw Dermatology, LLC

Myrtle Beach, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Patient Check-out, Appointment Scheduling, Practice Management System, Payment Processing, Handling Complaints, Referral Management, Multi-tasking, Workflow Organization, Correspondence Routing, Customer Information Collection, Confidentiality, HIPAA Compliance, De-escalation, Filing and Retrieval, Customer Service

Industry

Medical Practices

Description

Description Front Desk Coordinator Myrtle Beach, SC Description Why Join Waccamaw Dermatology? At Waccamaw Dermatology, we are committed to providing exceptional dermatological care with a focus on patient satisfaction and clinical excellence. Joining our team means becoming part of a dedicated group of professionals who are passionate about skincare and cosmetic dermatology. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact on our patients' lives. If you are a creative, driven marketing professional with a passion for skincare and cosmetic dermatology, we invite you to apply and become a vital part of our team at Waccamaw Dermatology. General Summary: Greet/check-in & check-out and direct patients and visitors. Schedule appointments, update patient information in practice management system and provide information to patients. Process payments and handle patient complaints. Ability to build and maintain rapport with all referral sources. Ability to multi-task and work in a fast-paced environment Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Completes requests by always greeting all clients & patients with courteous and respectful interactions, on the phone, via email or portal interaction, and answering or referring all inquiries as appropriate team member. Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. Secures information by completing all necessary actions required within the assigned system and established procedures. Provides all historical reference required by utilizing filing and retrieval systems. · Contributes to team effort by accomplishing all related tasks as needed. Always provides superior customer service excellence. Remains flexible on behalf of the position and the team Ability to interact both positively and professionally through multiple departments within the practice. Ability to work both independently as well as within a team environment. All other duties as assigned. Working Conditions:· Intermittent physical activity including walking, standing, sitting, etc.· Ability to work schedule based on operational need (typically 7am-5:30pm Monday-Thursday)· May be required to work extended periods of time using a computer screen. Requirements

Responsibilities

The coordinator will be responsible for greeting, checking in/out, and directing patients and visitors, as well as scheduling appointments, updating patient information, and processing payments. This role also involves handling patient complaints, maintaining confidentiality in compliance with HIPAA, and ensuring courteous interactions across all communication channels.