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240 845 0000
Front Desk / Customer Experience Coordinator (Female Preferred)
Location: Superior Auto Repair & Tires – College Park, MD

FULL-TIME | IN-SHOP ROLE

We are looking for a smart, energetic, and confident Front Desk Representative (female preferred) who is passionate about delivering a great customer experience. If you have experience in the automotive industry or are eager to learn, we offer training and growth opportunities in a modern and fast-paced environment.

RESPONSIBILITIES:

• Greet walk-in customers with a friendly and professional attitude
• Handle phone calls, appointment bookings, and follow-ups
• Create repair orders and explain services clearly to customers
• Coordinate with technicians and service advisors for updates
• Manage front desk appearance, cleanliness, and customer flow
• Promote services, offers, and customer loyalty programs
• Help manage online booking systems and social media replies (basic)