Front Desk Customer Service Officer at ENCOMPASSE
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 25

Salary

3000.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description
  • Time and Work Location - 9.30am to 7pm at Depot Road
  • Receive and welcome the visitors with a polite and cheerful disposition
  • Register and enroll visitors facial recognition efficiently and accurately
  • Provide efficient queue management and crowd control where needed
  • Protect and maintain accurate and updated visitor records according to PDPA requirements
  • Key management including issue, return and accounting for all keys on a daily basis
  • Able to multitask and to work fast
  • Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
  • Monitor attendance and prepare report as needed.
  • Comply and adhere to SOPs, policies, guidelines and processes
  • Flexibility to change roster should there be a need to.
  • Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.To participate in digitisation exercises, organising files and documents as necessary


    • Track record for excellent Customer Service

    • Able to learn quickly and adapt to changes.
    • Good interpersonal and communication skills
    • Good command of English (written and spoken).
    • IT savvy and familiar with common software.
    • WSQ certification in customer service is an advantage
    Responsibilities

    Please refer the Job description for details

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