JOIN THE SCRUBADUB TEAM!

Are you passionate about delivering exceptional customer experiences? ScrubaDub Auto Wash Centers, New England’s premier car wash, is seeking a dynamic Customer Success Specialist to join our team in Natick, MA.
As a Customer Success Specialist, you’ll be the friendly face of ScrubaDub, interacting with customers in-person and over the phone. You’ll have the opportunity to make a real difference by resolving issues, answering questions, and ensuring customer satisfaction.

• Provide top-notch customer service, both in-person and over the phone
• Educate customers about our products and services
• Efficiently troubleshoot and resolve customer concerns
• Maintain accurate customer records in our database
• Stay up-to-date on our evolving products and services
• Assist with our unlimited membership program
• Data entry from different reporting systems
• Small incident report triaging
• Maintain clean and organized office and lounge area