JOB OVERVIEW

We are seeking a friendy, dedicated and detail-oriented Front Desk Receptionist to join our team. The position is for covering Saturdays, except long weekends, and be available to help cover the occasional Wed or Friday and/or coverage for holidays or /and sick days as well. This role is crucial in providing exceptional patient service and administrative support within a medical or dental office environment. The ideal candidate will be responsible for helping with front desk operations, ensuring efficient patient flow, and maintaining accurate dental records.

SKILLS

• Strong understanding of dental terminology, dental billing processes.
• Proficiency in dental software, Powerpractice a plus.
• Excellent computer skills.
• Exceptional phone etiquette and customer service skills to enhance patient experience.
• Bilingual abilities are highly desirable to cater to a diverse patient population.
• Previous experience in a dental office setting is preferred; familiarity with clinic operations is advantageous.
• Strong organizational skills with attention to detail for accurate documentation management.
• Ability to work collaboratively within a team while managing multiple tasks efficiently. Join our team as a Front Desk Receptionist where you will play an integral role in delivering quality care to our patients while ensuring smooth administrative operations.
  Job Types: Part-time, Casual
  Pay: $17.85-$27.52 per hour
  Expected hours: 4 – 10 per week

Benefits:

• On-site parking

Work Location: In perso

• Greet patients warmly and assist with the check-in process.
• Schedule appointments and manage the clinic’s calendar effectively.
• Handle incoming calls using multi-line phone systems, addressing inquiries with professionalism and courtesy.
• Verify insurance information and perform insurance verification as needed.
• Maintain accurate patient records, including documentation review and filing of medical records.
• Process dental billing and coding.
• Utilize Powerpractice or similar software for patient management.
• Provide clerical support including typing correspondence, and maintaining cleanliness at the front desk area.
• Collaborate with dental providers, assistants and administrators to facilitate effective communication regarding patient care.