Front Desk Evening Receptionist at Arcadia Counseling

Lehi, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

20.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Clerical Tasks, Customer Service, Answering Phone Calls, Responding To Emails, Responding To Texts, Onboarding Customers, Handling Billing, Friendly Demeanor, Emergency Management, Office Operations, Multitasking, Stress Management, Organizational Skills, Time-Management, Computer Proficiency

Industry

Mental Health Care

Description

Arcadia Counseling in Lehi is seeking a part-time evening receptionist to work 4pm to 9:30pm, Monday through Thursday and at our Lindon or Sandy office on Saturday's between 7:30 AM and 4:30 PM. In this role, you will perform various administrative and clerical tasks at our front desk and serve as the first point of contact for our customers. Your duties will primarily involve providing administrative support to our therapists and clients, which includes answering phone calls, responding to emails and texts, onboarding customers, and handling billing. To be successful in this position, you should have a friendly demeanor, as customer service is a key aspect of the role. You must be able to manage emergencies promptly and effectively while also streamlining office operations. Multitasking and stress management skills are essential for success in this position. Ultimately, your responsibilities as a receptionist will include ensuring that the front desk welcomes guests warmly and executes all administrative tasks to the highest standards. Responsibilities Greet and welcome therapists and clients as soon as they arrive at the office Communicate promptly with therapists and clients through phone calls, texts, and emails Manage therapist calendars, schedule clients, onboard new customers, and verify insurance benefits Provide basic and accurate information in-person and via phone/text Update and maintain accurate client information in our company platform Ensure the reception area is tidy and presentable, with all necessary supplies Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency with computers, websites, technology Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills, with an eye for detail Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Bonus Skills: Experience in the Mental Health Industry Experience with SimplePractice Experience with Insurance Billing Experience with Credentialing Benefits: 401(k) 401(k) matching Dental insurance Dependent health insurance coverage Flexible schedule Flextime Gym membership Health insurance Opportunities for advancement Paid time off Retirement plan Vision insurance

Responsibilities

The receptionist will serve as the first point of contact, performing administrative and clerical tasks such as answering communications, managing calendars, onboarding customers, and handling billing to support therapists and clients. Key duties include ensuring the front desk warmly welcomes guests and executing all administrative tasks to the highest standards.