Responsibilities:

• Supervise Guest Service Agents, Communication Officers, Cashiers and Bellmans.
• Provide good guest services to all guests making enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the facilities within the rooms.
• Ensure keycards are returned and bills paid before releasing groups for checkout.
• Assists all guests in their check out registration and make them feel comfortable at all times.

Requirements:

• Certificate/Diploma in Hotel Accommodation from SHATEC or local training institutions.
• Possess excellent customer service skills in handling large group
• Excellent interpersonal and communication skills
• Able to work independently and as a team
• Good working attitude and able to meet tight deadlines.
• Able to work on six(6) working days, public holidays and weekends
• Able to commence employment within short notice

Contact Name:

Waddy
Tel. No.:

64260126

• Supervise Guest Service Agents, Communication Officers, Cashiers and Bellmans.
• Provide good guest services to all guests making enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the facilities within the rooms.
• Ensure keycards are returned and bills paid before releasing groups for checkout.
• Assists all guests in their check out registration and make them feel comfortable at all times