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Front Desk at Joseph Automotive Group

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Oct, 26

Salary

15.0

Posted On

03 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Patient Scheduling, Insurance Verification, Payment Collection, EMR, Patterson Software, Bilingual Communication, Patient Privacy, Administrative Support

Industry

Description

Title of Position: Front Desk Position Summary: To ensure the patients and other visitors have a pleasant, satisfying and courteous experience with the center, via telephone or in person. Responsibilities: 1. Greeting patients and visitors when they enter the center. 2. Answer telephones promptly and professionally. 3. Schedules primary care visits and other appointments accordingly. 4. Verify patient insurance information, per plan policy. 5. Collects and logs co-payments and payments received for medical services rendered and submit it with receipt to the Center Managers or designee. 6. Contacts patients one day, prior to scheduled appointment to verify upcoming appointments. 7. Initiates new patient process by scanning insurance membership card, picture Identification and any other documentation such as Medicare or Medicaid. 8. Maintains professional conduct and appearance at all times. 9. Arranges patient transportation for patients in need, to facilitate appointments with their Primary care physician or any other appointments. 10. Safeguard patient privacy and confidentiality. 11. Proficient in EMR and Patterson Software 12. Performs other assigned duties as directed by the Manager. Qualifications: High school graduate or GED Customer service and interpersonal skills Previous medical office setting experience preferred Bilingual

Responsibilities

The Front Desk staff is responsible for greeting patients, managing telephone calls, and scheduling appointments. They also handle insurance verification, payment collection, and patient documentation to ensure a professional visitor experience.