ABOUT US

At The Disc Doctor, we are a results-driven, high-achieving healthcare team dedicated to helping patients overcome chronic conditions such as disc herniations, sciatica, neuropathy, and chronic back or neck pain. We deliver advanced, non-invasive care in a fast-paced, patient-focused setting.
We are seeking a professional, polished, and highly capable Front Desk Lead / Patient Coordinator who is ready to step into a vital role on our team.

WHAT YOU WILL DO

As the first and last impression for our patients, your responsibilities include:

• Patient Experience Management – Welcome patients warmly and ensure a seamless check-in and check-out process
• Phone & Lead Handling – Professionally answer calls, manage inquiries, and follow up with new patient leads
• Scheduling Mastery – Coordinate appointments using our scheduling software to ensure efficiency and accuracy
• Office Flow Oversight – Keep the day running on time by managing appointment transitions and maintaining structure
• Payment Processing & Documentation – Handle financial transactions accurately and maintain organized records
• Administrative Excellence – Maintain clear, up-to-date systems, documents, and communication for optimal office operations

THIS ROLE IS NOT FOR YOU IF YOU:

• Struggle in structured, fast-paced environments
• Are not highly organized or detail-oriented
• Are not punctual and reliable—late arrivals are not acceptable
• Prefer unstructured workflows or dislike following set procedures
• Require frequent reminders or oversight to stay on task