For this position we are looking for a service-oriented and highly organized individual who enjoys working with people and can maintain an overview even in a lively work environment.
We are explicitly seeking applicants from the hotel industry, upscale customer service, or comparable service-oriented fields . Experience in the medical field is advantageous but not required.
Your tasks
- Reception and care of our patients
- Personal and telephone communication with patients, doctors and internal contacts.
- Planning, coordination and organization of appointments
- Ensuring a smooth process at reception
- Handling patient inquiries and organizational matters
- General administrative and organizational tasks
- Maintenance and administration of patient data and documents
- Close coordination with doctors and the various departments of our clinic
Your profile
- Completed vocational training, ideally in the hotel industry, in business or medicine
- Alternatively, relevant professional experience at reception, front desk or in customer service
- Friendly, well-groomed and professional appearance
- Strong service and patient orientation
- Organizational talent and a structured way of working
- Strong communication skills and enjoyment of personal interaction with people
- Excellent German skills, both spoken and written.
- Proficient use of common MS Office applications
- Reliability, sense of responsibility and initiative