Front Desk Manager at Hotel Terra & Teton Mountain Lodge, a Noble House Hotel

, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Office Management, Team Leadership, Customer Service, Check In, Check Out, Reservations, Hiring, Training, Coaching, Dependability, Organization, Positive Mindset, Task Ownership, Feedback Reception, Teamwork, Service Culture

Industry

Hospitality

Description

Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited team! The Job As our Front Desk Manager, you oversee the responsibilities of the Front Office. Maintain high standards in all aspects of internal and external service and embrace the Hotel Terra & Teton Mountain Lodge service culture. Promote, develop and maintain unity and teamwork throughout the department. Actively participate in all aspects of Front Office operations, including assisting in check in, check out, and reservations. Communicate with guests in a professional, courteous and helpful manner. Manage Front Office team to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives. The Offer In return we offer our new Front Desk Manager: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage Requirements To be successful as our new Front Desk Manager you: have experience in a similar size hotel (132 rooms) and leading a team of 12. We look for candidates with full service hotel experience, preferable in an upscale independent hotel. have a keen sense for hiring, training and coaching great people. So they can provide top notch service to our guests. are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you! take ownership of your tasks and feedback from your manager so you can continue to grow. Work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.

Responsibilities

As the Front Desk Manager, you will oversee the Front Office operations, ensuring high standards of service. You will manage the Front Office team to enhance the guest experience and meet departmental objectives.