To excel in this role, you should bring a wealth of knowledge and a passion for hospitality and your background needs to include:

1.   Proven previous experience : A minimum of two years as a Front Desk Supervisor, preferably onboard a cruise ship or in a luxury hotel.

2.   Strong leadership skills with a demonstrated ability to manage and motivate a team in a fast-paced environment.

3.   Fluency in English and at least two additional European language to effectively communicate with our diverse international Guest.

4.   A deep understanding of luxury hospitality standards and the ability to deliver personalized guest experiences.

5.   A proactive attitude with exceptional problem-solving skills, attention to detail, and a commitment to guest satisfaction.