Front Desk Manager on Duty, Toronto

at  Equinox

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description
Equinox is looking for Front Desk Manager on Duty to join the Equinox team at its state-of-the-art location in Toronto at Bay St or Yorkville!

This is a perfect position for a candidate looking to make a significant impact in a growing and dynamic organization. Responsibilities include:

• Provide the highest level of customer service to members, prospective members, and guests
• Ability to coach and lead a team
• Assist the AGM in hiring, training and supervising staff
• Professionally greet members and guests
• Scan membership ID’s
• Answer phones
• Update members’ accounts
• Maintain an orderly lobby area
• Availability to work flexible hours including opening shifts and weekends

Qualifications

To perform this job successfully, an individual should meet the following minimum requirements and qualifications:

• Previous experience in customer service
• Reliable, professional, computer literate, energetic, and friendly
• Interested in health, fitness, and/or sports

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
  This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
  Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
  All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada

• Provide the highest level of customer service to members, prospective members, and guests
• Ability to coach and lead a team
• Assist the AGM in hiring, training and supervising staff
• Professionally greet members and guests
• Scan membership ID’s
• Answer phones
• Update members’ accounts
• Maintain an orderly lobby area
• Availability to work flexible hours including opening shifts and weekend