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Front Desk Manager at Trusted Doctors
Reisterstown, Maryland, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Leadership, Team Management, Organizational Skills, Communication Skills, Critical Thinking, Multitasking, Interpersonal Skills, Detail-Oriented, Confidentiality, Computer Proficiency, Healthcare Experience, Electronic Health Record Knowledge, Billing Knowledge, Insurance Processes

Industry

Medical Practices

Description
Description Pediatrics at Chartley is hiring a Full-Time Front Desk Manager. We are looking for a computer savvy, energetic, and efficient team player to join our dedicated staff of medical professionals. Our pediatric practice is a GREAT PLACE to work! We offer excellent benefits-- including 401k, Health Insurance and Paid Holidays. Interested candidates please send resume’ with cover letter and salary requirement. Requirements Key Responsibilities: - Oversee daily front desk operations to ensure smooth and efficient patient flow - Train, supervise, and support front desk staff to maintain high standards of customer service - Manage appointment scheduling, patient check-in/check-out, and billing processes - Ensure accurate and timely documentation of patient information and administrative records - Address patient inquiries and resolve issues promptly and professionally - Collaborate with medical staff to facilitate effective communication and coordination - Maintain a clean, organized, and welcoming front office environment - Implement and uphold office policies and procedures to enhance operational efficiency Skills and Qualifications: - One to two years supervisory experience in customer service or healthcare settings - Strong organizational, communication, and critical thinking skills - Demonstrated leadership ability and team management skills - Proficiency in computer systems - Ability to multitask and prioritize in a fast-paced environment - Professional demeanor with excellent interpersonal skills - Detail-oriented with a focus on accuracy and confidentiality - Prior healthcare experience highly preferred - Knowledge of Electronic Health Record systems highly preferred - Experience with Office Practicum highly preferred - Knowledge of billing and insurance processes highly preferred
Responsibilities
The Front Desk Manager will oversee daily front desk operations to ensure smooth patient flow and manage appointment scheduling and billing processes. They will also train and support front desk staff while maintaining high standards of customer service.