Front Desk Medical Administrative Assistant at University Physicians' Association

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Attention To Detail, Multitasking, Service Commitment, Customer Service, Administrative Skills, Patient Focus, Solution Oriented, Microsoft Office, EMR Systems, HIPAA Compliance

Industry

Hospitals and Health Care

Description

Description Full-Time | Monday–Friday | Primary Care & Dental Clinic Are you passionate about helping others and making a meaningful impact in your community? Our busy, mission-driven Kim Health Clinic is seeking a dedicated Front Desk Medical Administrative Assistant to join our team. This full-time role offers opportunities for growth, supportive colleagues, and the chance to serve underserved populations in a rewarding healthcare environment. We’re looking for someone who is compassionate, organized, and service-oriented—someone who takes pride in creating positive patient experiences every day. What We Offer Full-time schedule: Monday–Friday Medical, dental, vision, and 401(k) with company match benefits available Opportunities for career growth and development A supportive team and a mission-focused workplace dedicated to community care What You’ll Do As the first point of contact for our patients, you’ll play a key role in ensuring smooth clinic operations and delivering exceptional service. Responsibilities include: Greeting and welcoming patients Scheduling medical and dental appointments Answering and managing a high volume of phone calls Assisting with patient flow at the front desk and throughout the clinic Updating and maintaining medical records Learning and using medical and dental Electronic Medical Records (EMR) systems Ensuring HIPAA and clinic PHI policies are followed Understanding provider schedules and scope of practice for accurate scheduling Checking patients in and out Reconciling daily patient visit data with staff Sending referrals and records accurately and promptly Communicating professionally and effectively with patients and staff Staying patient-focused, kind, and solution-oriented Attending monthly staff meetings Occasionally supporting outreach events, health fairs, and community activities Using Microsoft Office and basic computer programs confidently What We’re Looking For Requirements Strong interpersonal and communication skills Attention to detail and the ability to multitask in a busy environment Commitment to service and helping others Prior experience demonstrating customer service or administrative skills Ability to remain patient, calm, and welcoming Basic knowledge of Microsoft Office and computer programs confidently

Responsibilities

As the primary point of contact, the assistant will manage patient flow, schedule medical and dental appointments, handle high-volume calls, and maintain accurate medical records using EMR systems. Key duties also involve checking patients in and out, reconciling daily data, sending referrals, and ensuring HIPAA compliance.