Front Desk/Medical Assistant - Bilingual (Spanish Speaking) at Advocare LLC

Plainfield, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

20.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Spanish Speaking, Customer Service, Communication, Organization, Detail Orientation, Professionalism, Confidentiality, Diplomacy, Interpersonal Skills, Multitasking, Adaptability, Microsoft Office Proficiency, Scheduling, Telephone Etiquette, Medical Records Familiarity

Industry

Medical Practices

Description

Description We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Front Desk Receptionist Responsibilities: Answer incoming calls on a multi-line telephone system with professionalism and efficiency Schedule and confirm patient appointments Transfer calls and take accurate messages according to office procedures Greet patients and visitors and notify the appropriate team member of their arrival Collect and post co-pays and communicate outstanding balances Check patients out and follow proper check-out protocols Notify the doctor when a patient cancels Type correspondence and office memos as directed Transcribe visit details into medical reports Prepare charts, gather necessary paperwork, and print daily appointment schedules Front Desk Receptionist Required Skills and Abilities: Excellent customer service and communication skills Ability to maintain professionalism, confidentiality, and diplomacy Strong interpersonal skills with the ability to work with diverse individuals Detail-oriented with strong follow-up and multitasking capabilities Adaptable and flexible in a fast-paced, ever-changing environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Education and Experience: High School Diploma or equivalent required Front desk or medical office experience preferred Familiarity with electronic medical records (EMR) is a plus Benefits Available: Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Commuter benefits Group auto and homeowners insurance Part-time Benefits: Vision Flexible Spending Accounts MetLife Auto/Vehicle & Home Insurance Discounts

Responsibilities

This role involves managing front-office communications, which includes professionally answering calls on a multi-line system, scheduling and confirming appointments, and greeting patients and visitors. Key duties also include collecting co-pays, checking patients out, notifying the doctor of cancellations, and transcribing visit details into medical reports.