Front Desk Monitor, Per Diem at Lower Eastside Service Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

19.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Communication Skills, Interpersonal Skills, Computer Competency, Microsoft Office Proficiency, Client Monitoring, Visitor Management, Package Inspection, Log Management, Video Monitoring, Phone Management, Mail Handling, Client Registration, Training, Reporting

Industry

Non-profit Organizations

Description

Description BASIC FUNCTION: Coordinates and actively manages the movement of clients into and out of the program site. In coordination with program staff, Front Desk Monitor controls any packages and other items being brought into the program site. Coordinates, trains, and oversees clients who work the reception desk during periods when not stationed. MAJOR DUTIES: · Works at the first floor reception desk, maintains control of all people entering the building. · Greets visitors, determines the purpose of their business, and contacts the appropriate staff member with whom they are meeting. · Ensures that they sign the visitor confidentiality form. · Meets residents returning from trips outside the building, inspects any packages or items that are being brought into the building. · Observes clients’ demeanor to help identify anyone who may be intoxicated. · Registers clients’ return and time of return in the appropriate log sheet. · Allows or delays clients’ return to the program as needed. · Monitors live video feed, maintains aware of activity outside the building. · Maintains awareness of area, reports any unusual circumstances or conditions. · Answers incoming phone calls and directs them to the appropriate extension. · Receives mail or packages, and forwards to appropriate staff. · Manages, disburses, and accounts for Metrocards for clients with approved outside itineraries. · Participates in obtaining required daily AFIS Finger Imaging of clients. · Performs other duties as requested or assigned. SCHEDULE: Saturday/Sunday 8AM-4PM coverage (Per Diem/On-Call) RATE: $18.50 - $19.00 / hour LOCATION: NY, NY 10002 To join our diverse team, please include salary requirements with your resume/application submission. Please visit us at www.lesc.org EEO Minorities/Women/Disabled/Vet Requirements QUALIFICATION - EDUCATIONAL AND PROFESSIONAL EXPERIENCE: · High School Diploma/GED. Computer competency, proficient with Microsoft Office. Excellent organizational, communicational, and interpersonal skills.

Responsibilities

The Front Desk Monitor coordinates and manages the movement of clients into and out of the program site while overseeing the reception desk. They are responsible for greeting visitors, inspecting packages, monitoring client behavior, and managing incoming communications.