Front Desk Monitor -PT

at  Volunteers of America Greater New York Inc

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position…
Position: Front Desk Monitor
The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.
Harmony House is a residence offering safe, affordable, permanent housing to single men and women living with AIDS. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/permanent-supportive-housing
Location: 226 W 20th Street • New York, NY 10011
Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more.

MINIMUM QUALIFICATIONS:

High school diploma or GED preferred. Must possess good interpersonal skills and basic computer knowledge. Certifications in security required and CPR/First Aid certification preferred.

1. Greet all visitors; assist them directly or announce their arrival to staff or residents.
2. Ensure that all clients sign in and out as required.
3. Route mail and deliveries as required.
4. Handle or assist in crisis intervention.
5. Follow assigned procedures in emergency situations.
6. Conduct rounds at residence as assigned.
7. Perform other related duties as requested.
   To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
   VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today