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Front Desk at MOUNTAIN VIEW PAIN CENTER

Lakewood, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

20.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Phone Etiquette, Insurance Collection, Document Scanning, Appointment Coordination, Database Management, Outbound Calling, Organizational Skills, Communication Skills, Professionalism, Attention to Detail, Time Management, Administrative Duties, Reception Skills, Coordination of Care

Industry

Medical Practices

Description

Job Details Job Location: Lakewood, CO 80228 Salary Range: $19.29 - $20.00 Hourly Position Summary: Greet patients and visitors as they enter the clinic, making them feel welcome and assist with coordination of care using various software/database systems, confirming and scheduling appointments. Answers phones in a professional manner and assists callers with information as needed. Notifies medical personnel of their arrival as necessary, collect insurance information and payments if necessary, and take responsibility for keeping the front reception area clean and organized. Outbound calling to reschedule patient appointments when designated. Essential Duties & Responsibilities: Scheduling patients Facilitate Uber rides for PI patients as needed Answering phones Making outbound calls to patients that need to be rescheduled Collecting insurance information Scanning Documents Timely correspondence between departments Minimum outbound re-schedule call attempts Facilitate timely appointment transitions when patients have multiple appointments in one day Other Duties Ensure a clean and orderly reception area Other administrative duties as assigned Average Allocation of Workweek Duty % of Work Week Patient care/scheduling, check-in, and collecting payments/documents 50% Prepping patient document for next day 10% Scanning/uploading documents 10% Taking/receiving phone call & reminder calls 10% Facilitating appointments & correlation with staff 15% Other duties 5% Total (must equal 100%) 100% Qualifications Minimum Experience & Qualifications: High school diploma or equivalent Customer service experience a plus Must have proficient computer/typing skills

Responsibilities

The Front Desk position involves greeting patients and visitors, scheduling appointments, and managing phone communications. Additional responsibilities include collecting insurance information and maintaining a clean reception area.