Front Desk & Office Support at MAI Wealth Management, Inc.

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

19.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Organizational Skills, Communication Skills, Multitasking, Microsoft Word, Microsoft Excel, Microsoft Outlook, Clerical Duties, Receptionist Skills, Attention To Detail, Professionalism, Confidentiality, Time Management, Problem Solving, Flexibility

Industry

Information Technology & Services

Description

Description Discover an exceptional career path with Challenger Group Support, LLC by providing indispensable support to its parent company, The Challenger Group, Inc., one of the largest locally owned and operated homebuilders, land developers, and multi-family developers in Colorado Springs, Colorado. At Challenger Group Support, LLC, we are energetic and passionate about what we do. We value creative, flexible, thorough, bold, and determined people in our organization with a passion for building beautiful communities. Our company's mission is “Making Life Better” for our customers, trade partners, investors, employees, and our community. Together, we contribute to the success of the organization and the success and growth of our community. We understand our impact and strive to develop and build in smart, innovative ways that we proudly call our communities. We seek qualified candidates who share our vision, values, and mission. Job Title: Front Desk & Office Support Company: Challenger Group Support, LLC Department: Administrative Reports to: Executive Assistant to the CEO Job Type: Regular Full Time Work Hours: M-TH 8-5, F 8-12 Effective Date: October 2025 Exemption Status: Nonexempt Salary Range: $17.00 – $19.00/hour ($35,360 - $39,520 year) Benefits: Medical/Dental/Vision Insurance Life/Accidental Death/Short-Term Disability Insurance Paid time off (PTO) 401K with 6% company match Profit-Sharing - available and subject to business results Role Summary: This is the first person that staff, clients, and visitors see as they enter our office, so it is essential to create a welcoming atmosphere. The primary role is to perform receptionist tasks, including answering phones, preparing outgoing mail, and assisting with office calendaring. Supervisory Responsibilities: None Essential Functions: Front Desk Duties and Responsibilities: Answers, screens, and directs calls on a multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to the appropriate employee, or voicemail Clears messages each morning and delivers them to the appropriate employees Meets and greets all visitors; determines their needs and directs them to the appropriate employee/location Responds to visitors, clients, and employees in a courteous and professional manner Routes incoming mail Prepares and forwards outgoing mail and packages Composes and prepares routine correspondence as required Performs general clerical duties, including but not limited to filing, photocopying, faxing, and mailing as required Updates phone systems to correspond with each department upon employees joining and leaving the company Maintains the cleanliness of the employee breakroom in addition to keeping the coffee area and snacks stocked Keeps the coffee/beverage area in the main lobby stocked, in addition to stocking snacks and cookies Demonstrates a high level of professionalism in dealing with confidential and sensitive issues Always ensures that customers are being listened to, respected, and assisted Follows up with customers to ensure adequate service when addressing a specific issue Office Support Duties and Responsibilities: Organizes and maintains the file system, files, correspondence, and other records Orders and maintains supplies, arranges for equipment maintenance, and keeps the reception area organized Prepares and maintains conference rooms, reservations, and catering schedules; circulates schedule to appropriate staff, as needed Submit FOTF service/work orders Manages Lewan machine service calls and stock supplies near printers Updates phone systems to correspond with each department upon employees joining and leaving the company Performs other related duties as assigned by management Minimum Required Education/Credentials/Knowledge/Skills/Abilities: Education: High school diploma or GED Experience: Experience as a front desk receptionist or in an administrative role (strongly preferred) Excellent interpersonal and customer service skills Ability to understand and follow written and verbal instructions Ability to deal effectively with a diversity of individuals at all organizational levels Commitment to excellence and high standards Strong organizational skills; able to manage priorities and workflow Excellent communication, multitasking, and organizational skills An understanding of basic computer programs, including Microsoft Word, Excel, and Outlook Preferred Education/Credentials/Knowledge/Skills/Abilities: Excellent verbal communication skills Excellent organizational skills and attention to detail Ability to prioritize tasks Ability to function well in a high-paced and at times stressful environment Work Environment/Physical Requirements: Work Environment: Prolonged periods of sitting at a desk and working on a computer. Physical Demands: Must be able to lift up to 15 pounds at times.

Responsibilities

The primary role is to perform receptionist tasks, including answering phones, preparing outgoing mail, and assisting with office calendaring. This position is essential for creating a welcoming atmosphere for staff, clients, and visitors.