• Broadoaks British School is seeking a warm, professional, and organized Front Desk Officer to serve as the first point of contact for visitors, parents, and staff.
• The ideal candidate will manage the front office with courtesy and efficiency, ensuring a positive experience for all who enter the school.

Key Responsibilities

• Greet and attend to parents, students, visitors, and staff in a professional and friendly manner
• Answer and direct phone calls, emails, and general inquiries promptly.
• Maintain the reception area and ensure it is clean, welcoming, and stocked with relevant school materials.
• Maintain visitor logs and ensure school security and sign-in protocols are followed.
• Support administrative tasks including filing, data entry, printing, and record keeping.
• Manage appointment schedules and assist with meeting coordination.
• Handle incoming and outgoing mail, deliveries, and official school correspondence.
• Provide general support to the admin team and other departments as required.

QUALIFICATIONS & SKILLS

• Minimum of an OND or equivalent; a Degree in Administration or related field is an added advantage.
• Prior experience in a school or customer service/front office role is preferred.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Professional appearance and a positive attitude.
• Ability to handle confidential information with discretion.
• Calm and composed, especially in handling inquiries and managing busy front desk hours.

• Greet and attend to parents, students, visitors, and staff in a professional and friendly manner
• Answer and direct phone calls, emails, and general inquiries promptly.
• Maintain the reception area and ensure it is clean, welcoming, and stocked with relevant school materials.
• Maintain visitor logs and ensure school security and sign-in protocols are followed.
• Support administrative tasks including filing, data entry, printing, and record keeping.
• Manage appointment schedules and assist with meeting coordination.
• Handle incoming and outgoing mail, deliveries, and official school correspondence.
• Provide general support to the admin team and other departments as required