JOB DESCRIPTION:

We are looking for a polite, energetic, and customer-oriented Front Desk Officer to welcome and guide guests at our company. This role is non-administrative and does not require computer skills . Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.

JOB REQUIREMENTS:

• Friendly, patient, and confident in dealing with people
• Presentable and neat appearance
• Able to stand for long hours and stay alert
• Able to carry light materials (Itinerary)
• Willing to work on shift, weekends and public holidays
• Punctual, responsible, and a good team player

• Greet and welcome guests with a friendly attitude
• Provide simple directions or guide guests to assigned areas/seats
• Answer basic guest queries politely and confidently
• Maintain orderly guest flow and assist with crowd control when needed
• Ensure the reception/entry area is clean, tidy, and presentable
• Standby to assist guests with special needs or elderly visitors
• Report any issues or emergencies to supervisors immediately
• Assist in managing and organizing inventory of itinerary