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Front Desk - Opener at Chiefs Fit
Overland Park, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Billing Management, Communication, Administrative Support, Conflict Resolution, Phone Etiquette, Member Onboarding, Facility Maintenance

Industry

Wellness and Fitness Services

Description
Benefits: Employee discounts Job Title: Member Services Team Company: Chiefs Fit Our Member Services Team provides the first impression of Chiefs Fit to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES · Ensuring that all members and guests check in and have active memberships · Overseeing guest and member traffic flow · Collecting dues and updating billing when appropriate · Monitoring and addressing membership alerts · Assisting members and guests with all inquiries and concerns · Reporting all issues in a timely manner · Contributing to maintaining the club-wide standards of cleanliness · Answering phone calls and directing them appropriately · Helping integrate members into the club (completing profile, taking photos, distributing barcodes) · Assisting other departments when necessary · Attending all required meetings · Maintaining an active and working knowledge of Chiefs Fit as a company, as well as all services and promotions · Being proficient in policies and directives as outlined in the Member Services Playbook Perform other duties as assigned This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. WORK SCHEDULE Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Responsibilities
The role focuses on providing a positive first impression by greeting members, managing check-ins, and handling billing updates. Additionally, the position involves answering inquiries and maintaining club cleanliness standards.