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Front Desk Operations Associate HUSA Client at Greenfix Property Care

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

12.0

Posted On

21 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent English, Mandarin, Japanese, Leadership, Customer Service, Detail-oriented, Self-motivated, Proactive, Team Management, Sales Targets

Industry

Household Services

Description

Industry: Hospitality / Co-working & Hostel Operations Salary: 8 12 million VND/month + Commission (negotiable) Reports to: Hiring Manager Job Responsibilities: Greet and assist guests, ensuring an excellent customer experience. Manage daily front desk and operational tasks efficiently. Handle guest feedback and conflict resolution. Organize member gatherings for co-working spaces. Support administrative duties (mail, bookings, reports). Collaborate with Finance for OTA reconciliation and reporting. Cross-train in other departments (housekeeping, laundry, etc.). Support onboarding/training for new staff. Skills & Experience: Fluent English (Mandarin/Japanese is an advantage). 2 years of leadership or customer service experience. Detail-oriented, self-motivated, and proactive. Experience managing teams or achieving sales targets.

Responsibilities

The Front Desk Operations Associate is responsible for greeting and assisting guests to ensure an excellent customer experience. They will manage daily front desk tasks, handle guest feedback, and support administrative duties.