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Front Desk/Patient Service Rep at University Physicians' Association
Knoxville, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Phone Etiquette, Precertification, Scheduling, Patient Registration, Insurance Verification, Document Scanning, Clerical Duties

Industry

Hospitals and Health Care

Description
Description University Physicians Association is seeking qualified applicants for a full-time Front Desk/Patient Service Rep for a busy medical office located within the University of Tennessee Medical Center. This person will assist with check-in/check-out as well as being cross trained for office phones and general clerical duties. Job duties include, but are not limited to: Precertification and scheduling Greet patients in friendly and timely manner Requires good phone etiquette and customer service skills Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain spreadsheets with patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning, faxing, documenting into electronic health record Other duties as assigned Full benefit package, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more! Requirements Must have at least 6-months to 1-year of previous medical office experience.
Responsibilities
The Front Desk/Patient Service Rep will assist with patient check-in/check-out and be cross-trained for office phones and general clerical duties. Responsibilities include greeting patients, ensuring forms are completed, and maintaining patient flow.