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Front Desk at Prime Healthcare, PC

Avon, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Medical Experience, HIPAA Compliance, OSHA Compliance, Appointment Scheduling, Cash Handling, Data Entry, Telephone Etiquette, Professionalism, Vendor Interaction, Meeting Participation, Patient Interaction, Waiting Room Management, Insurance Verification, Demographic Collection

Industry

Hospitals and Health Care

Description

Description High volume Family medical group seeking experienced Receptionist to work Mon-Fri 7:45AM-4:15PM. Essential functions and basic duties (This list may not include all the essential functions and duties assigned). · Greets all patients and visitors in a caring and professional manner · Collects at time of check in patient information such as patients’ demographics, pharmacy, ID, insurance verification, copays · Close out cash drawer and count change · Confirms patients’ appointment (reschedule if patient wants to cancel or responded no to appointment reminder) · Schedules all patient appointments according to the established policy of the practice · Enters/Scans all current and new patient information into Athena accurately · Answer incoming telephone calls and determining the precise reason for the call · Directs telephone call to the appropriate personnel promptly and courteously. · Keeping up with waiting room cleanliness · Complies with HIPAA policies and procedures ensuring confidentiality and patient privacy · Complies with OSHA rules and regulations · Interacts with vendors, staff, physician’s and visitors in caring and professional manner · Attends and participates in all office meetings as scheduled Requirements - High school diploma or GED - Customer service experience - Good communication skills - Must have medical experience * Athena experience a plus*

Responsibilities

The Front Desk position involves greeting patients and visitors, collecting patient information, scheduling appointments, and ensuring compliance with HIPAA and OSHA regulations. The role also includes answering phone calls and maintaining the cleanliness of the waiting area.