Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
FRONT DESK R at Starmark Local LLC
Alexandria, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Telephone Skills, Insurance Verification, Payment Posting, Cash Handling, Patient Scheduling, Multi-tasking, Problem-solving, Computer Proficiency, HIPAA Compliance

Industry

Description
Description Front Desk Representative Reports To: Front Office Manager Starting Pay: Job Summary: This position will be responsible for welcoming and greeting patients and visitors in person or on the phone; answering or referring inquiries. Excellent customer service, telephone skills, professionalism, flexibility, ability to effectively manage time, keeping organized, giving attention to detail, computer competency and focus on quality care are all must-haves to excel in this fast-paced, and growing practice. Essential Functions: Greeting and welcoming a high volume of patients on a daily basis Verifying insurance eligibility and ensuring that prior authorizations have been obtained Collecting deductibles, co-pays and co-insurance correctly Posting payments to patient's accounts Managing a cash drawer and balancing at the end of the day Schedule patients for return appointments and testing Requirements Skills and Qualifications Excellent communication skills Strong computer skills Ability to work flexible schedule, which includes some travel and weekends Ability to multi-task Strong problem-solving abilities Education and experience High school diploma or GED (Required) Minimum of two years Customer Service experience (Required) Experience with front desk in a medical office/optical field (Preferred) Experience working with several different types of insurance (Preferred) Experience working in a professional, fast-paced environment (Preferred) HIPPA compliance
Responsibilities
The Front Desk Representative is responsible for welcoming patients, managing phone inquiries, and scheduling appointments. They also handle insurance verification, collect payments, and balance the daily cash drawer.