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Front Desk Reception and Security at JFCS Of The Suncoast

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teamwork, Multi-tasking, De-escalation, Building Security, Person Security, Crisis Management, Customer Service, Punctuality, Spanish Language

Industry

Non-profit Organizations

Description

Description The Front Desk Reception and Security staff is responsible to check in clients, answer phone calls and oversee the general security of the building and its workforce. Accountability: IT Director Requirements Duties and Responsibilities: • Perform front desk reception duties as assigned • Check in clients • Notify staff upon arrival of visitors/guests/client • Answer phone calls and route caller to the appropriate person/department. • Monitor building security (indoors and outdoors) • Complete other support job functions as assigned Required Skills: • Ability to work in a team • Ability to multi-task • De-escalation training a plus • Background and experience in building and person security • Ability to stay calm in challenging situations • Security training background • Strong customer service - manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments • Punctuality • Spanish language a plus • Ability to work flexible hours, as necessary Educational Requirement: Minimum of a high school diploma Training Requirements: Oriented within the first three months of hire to: • the Agency’s mission, philosophy, goals, and services; • the cultural and socioeconomic characteristics of the service population; • the Agency’s place within the community; • the Agency’s personnel manual • Lines of accountability and authority within the Agency • Training on proper documentation techniques and the maintenance and security of caserecords and client files including HIPAA specific regulations • All JFCS required trainings.

Responsibilities

The role involves managing front desk reception duties, including client check-ins and phone routing. Additionally, the staff is responsible for overseeing the general security of the building and its workforce.